*{box-sizing:border-box}body{margin:0;background:#f4f6f8;color:#17283a;font:14px/1.6 -apple-system,BlinkMacSystemFont,'Segoe UI','Microsoft YaHei',sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer;border:1px solid #d8e1e7;background:white;border-radius:8px;padding:9px 16px;color:#30465b}button:hover{background:#edf5f3}button:disabled{opacity:.5;cursor:wait}.primary{background:#137568;color:white;border-color:#137568}.primary:hover{background:#105e54}.danger{color:#bf3940}.shell{display:grid;grid-template-columns:225px 1fr;min-height:100vh}.sidebar{background:#132b35;color:#b6c9cc;padding:30px 20px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{color:white;font-size:22px;font-weight:700;letter-spacing:2px}.brand small{display:block;font-size:11px;font-weight:400;letter-spacing:1px;color:#83a5ac;margin-top:7px}.sidebar nav{margin-top:38px;display:grid;gap:9px}.sidebar nav button{text-align:left;border:0;background:transparent;color:#b6c9cc;padding:12px 16px}.sidebar nav button.active{background:#23504f;color:#b5f2da}.sidebar .foot{margin-top:auto;font-size:12px;color:#90acb2}.main{padding:30px 38px;min-width:0}.top{display:flex;justify-content:space-between;align-items:center;margin-bottom:28px;gap:12px}h1{font-size:26px;margin:0;font-weight:650}h2{font-size:18px;margin:0 0 16px}h3{font-size:15px}.sub,.muted{color:#768695;font-size:13px}.badge{display:inline-block;font-size:12px;background:#e8f3ed;color:#28764b;padding:3px 10px;border-radius:20px}.badge.pending{background:#fff1dd;color:#ad7020}.badge.gray{background:#edf0f4;color:#6a7985}.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin:20px 0}.toolbar input{width:auto}.panel{background:white;border:1px solid #e3e9ee;border-radius:12px;padding:22px;margin-bottom:20px}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:22px 0}.metric{background:white;border:1px solid #e2e9ed;border-radius:12px;padding:20px}.metric strong{display:block;font-size:29px;margin:5px 0;font-weight:650}.metric small{color:#7c8c96}.metric:first-child{background:#e9f3ef;border-color:#cde3d8}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;white-space:nowrap}th{text-align:left;font-size:12px;color:#7c8b98;background:#f6f8fa;font-weight:500}td,th{padding:14px 12px;border-bottom:1px solid #edf0f3}td .muted{font-size:12px}td button{padding:5px 12px}.empty{text-align:center;padding:55px 20px;color:#80919e}.actions{display:flex;gap:8px;flex-wrap:wrap}.split{display:grid;grid-template-columns:1.3fr 1fr;gap:20px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.detail-grid label{display:block;color:#8b98a3;font-size:12px}.detail-grid p{margin:4px 0;white-space:pre-wrap;overflow-wrap:anywhere}.timeline{border-left:2px solid #d9e6df;padding-left:18px;margin:20px 0}.timeline p{white-space:pre-wrap}.files{display:flex;gap:10px;flex-wrap:wrap}.file{border:1px solid #dfe8ed;border-radius:8px;padding:10px;max-width:230px;overflow-wrap:anywhere}.file img{display:block;width:140px;height:100px;object-fit:cover;margin-bottom:8px}input,select,textarea{border:1px solid #d6dfe5;border-radius:7px;padding:10px 12px;background:white;outline:none;color:#233c50;min-width:0}input:focus,select:focus,textarea:focus{border-color:#2d8d79;box-shadow:0 0 0 3px #e9f4f0}textarea{resize:vertical;min-height:96px}dialog{border:0;border-radius:14px;width:min(620px,94vw);padding:28px;max-height:90vh;box-shadow:0 24px 90px #092c3d33}dialog::backdrop{background:#102a3f77}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.field{display:flex;flex-direction:column;gap:6px}.field.wide{grid-column:1/-1}.field label{font-size:13px;color:#536a7a}.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:24px}.error{color:#bd3444;padding:8px 0}.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-aside{background:#133b3c;color:white;padding:12vh 9vw;display:flex;flex-direction:column;justify-content:center}.login-aside h1{font-size:42px;line-height:1.5;margin:30px 0}.login-aside p{color:#afccca;font-size:16px}.login-main{display:flex;justify-content:center;align-items:center;padding:30px}.login-card{width:360px}.login-card input{width:100%;margin:8px 0 16px}.login-card button{width:100%}.hint{padding:14px;background:#edf3f6;border-radius:8px;font-size:12px;color:#6f8392;margin:20px 0}.ticket{padding:18px;border:1px solid #e0e7ed;border-radius:10px;margin:12px 0}.ticket p{white-space:pre-wrap}#toast{display:none;position:fixed;bottom:28px;left:50%;transform:translateX(-50%);background:#173e38;color:white;padding:12px 24px;border-radius:9px;z-index:20}.report-notes{font-size:12px;color:#798996}.report-notes p{margin:6px 0}.back{margin-bottom:18px}@media(max-width:1000px){.metrics{grid-template-columns:repeat(2,1fr)}.split{grid-template-columns:1fr}.main{padding:24px}.shell{grid-template-columns:180px 1fr}.sidebar{padding:22px 12px}}@media(max-width:640px){.shell{display:block}.sidebar{position:static;height:auto;padding:16px}.sidebar nav{display:flex;margin-top:16px;overflow:auto}.sidebar nav button{white-space:nowrap;padding:7px 12px}.sidebar .foot{display:none}.main{padding:18px}.login{grid-template-columns:1fr}.login-aside{display:none}.form-grid{grid-template-columns:1fr}.field{grid-column:1/-1}.top{align-items:flex-start}.top h1{font-size:22px}.metrics{gap:8px}.metric{padding:12px}.metric strong{font-size:24px}}

dialog.batch-dialog{width:min(1300px,96vw);max-width:96vw}.batch-dialog table input{min-width:105px}.batch-dialog table select{min-width:100px}.batch-dialog td{padding:8px}.batch-dialog .form-actions{position:sticky;bottom:0;background:white;padding:12px 0}

.report-total td{background:#edf5f5;font-weight:700;border-top:2px solid #bad3d4}

.report-menu summary{cursor:pointer;color:#aac5cb;padding:18px 20px;border-radius:12px;list-style:none;display:flex;justify-content:space-between}.report-menu summary::-webkit-details-marker{display:none}.report-menu summary::after{content:"▸"}.report-menu[open] summary::after{content:"▾"}.report-menu summary:hover,.report-menu[open] summary{background:#224e4d;color:#a9ede1}.report-submenu{margin:4px 0 12px 18px;border-left:1px solid #416366;padding-left:10px}.sidebar nav .report-submenu button{font-size:14px;padding:13px 10px;width:100%;text-align:left}.report-menu summary:focus-visible{outline:2px solid #a9ede1}

.board-row{display:grid;grid-template-columns:100px minmax(50px,1fr) 105px;gap:12px;align-items:center;margin:20px 0;font-size:14px}.board-row>span{overflow-wrap:anywhere}.board-row>b{text-align:right}.board-track{height:18px;background:#e8f0f1;border-radius:5px;overflow:hidden}.board-bar{height:100%;background:#167f73;border-radius:5px}

/* Compact customer record layout. */
.customer-detail{padding-top:20px;padding-bottom:20px}
.customer-detail>.top{margin-bottom:12px}
.customer-detail .back{margin-bottom:10px;padding:5px 12px}
.customer-detail .panel{padding:14px 16px;margin-bottom:12px;border-radius:9px}
.customer-detail>.panel{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}
.customer-detail>.panel>.top{margin:0;flex:1;min-width:180px}
.customer-detail h1{font-size:22px}
.customer-detail h2{font-size:16px;margin-bottom:10px}
.customer-detail .split{gap:12px;grid-template-columns:minmax(0,1.6fr) minmax(290px,1fr);align-items:start}
.customer-detail .split>div{min-width:0}
.customer-detail .detail-grid{gap:0 18px}
.customer-detail .detail-grid>div{display:grid;grid-template-columns:86px minmax(0,1fr);gap:8px;align-items:baseline;padding:8px 0;border-bottom:1px solid #f0f3f5}
.customer-detail .detail-grid p{margin:0;line-height:1.5}
.customer-detail .toolbar{margin:8px 0;gap:8px}
.customer-detail button,.customer-detail select{padding:6px 10px}
.customer-detail .panel p{margin-top:6px;margin-bottom:6px}
.customer-detail .empty{padding:12px 8px;text-align:left}
.customer-detail .timeline{margin:10px 0;padding-left:12px}
.customer-detail .files{gap:8px}
.customer-detail .file{padding:8px}
@media(min-width:1600px){.customer-detail .detail-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:1100px){.customer-detail .split{grid-template-columns:1fr}}
@media(max-width:640px){.customer-detail .detail-grid{grid-template-columns:1fr}.customer-detail>.panel{gap:10px}.customer-detail .actions button{min-height:38px}.customer-detail .panel{padding:12px}}

.customer-detail>.customer-flow{display:flex;flex-wrap:nowrap;align-items:flex-start;gap:0;padding:18px 16px;overflow-x:auto}
.flow-step{display:flex;align-items:flex-start;gap:10px;flex:1;min-width:170px;position:relative;padding-right:18px}
.flow-step:not(:last-child)::after{content:"";height:2px;background:#e4e9ed;position:absolute;left:42px;right:12px;top:16px;z-index:0}
.flow-step.done:not(:last-child)::after{background:#167f73}
.customer-detail .flow-node{position:relative;z-index:1;border-radius:50%;width:34px;height:34px;flex-shrink:0;padding:0;border:1px solid #c8d1d8;color:#87949d;background:white}
.flow-step.done .flow-node{border-color:#167f73;color:#167f73}.flow-step.current .flow-node{background:#167f73;border-color:#167f73;color:white}.flow-step.exception .flow-node{background:#fff3e5;color:#ad7020;border-color:#e7bc7d}
.flow-copy{position:relative;z-index:1;background:white;padding:4px 8px 0 0;max-width:190px}.flow-copy b{font-size:14px;font-weight:500}.flow-copy small{display:block;color:#80909d;font-size:12px;margin-top:8px}.flow-step.current .flow-copy b{color:#167f73}.flow-step.exception .flow-copy small{color:#ad7020}

.repeat-notice{display:inline-block;background:#fff0d9;color:#9b5900;font-size:12px;border-radius:5px;padding:3px 7px;margin:4px 0;font-weight:600}

/* Dense appointment workspace. */
.sidebar{padding:24px 16px;overflow-y:auto}.sidebar nav{margin-top:26px;gap:4px}.sidebar nav button{padding:10px 14px;font-size:14px;border-radius:7px}.report-menu summary{padding:11px 14px;font-size:14px}.sidebar .brand{font-size:20px}.sidebar .foot{padding-top:20px}
.visits-page{padding:24px 28px;background:#f5f7f9}
.visits-page>.top{margin-bottom:18px;padding-bottom:14px;border-bottom:1px solid #e4e9ee}
.visits-page>.top h1{font-size:23px;letter-spacing:.3px}
.visits-page>.toolbar{margin:0 0 14px;padding:12px 14px;background:#fff;border:1px solid #e2e8ee;border-radius:10px;gap:8px}
.visits-page>.toolbar input,.visits-page>.toolbar select,.visits-page>.toolbar button{height:36px;padding:6px 11px;font-size:13px}
.visits-page #search{width:240px;flex:1;max-width:360px;min-width:180px}.visits-page #date{width:145px}.visits-page #new,.visits-page #walkin{margin-left:auto}
.visits-page .metrics{grid-template-columns:repeat(5,minmax(0,1fr));gap:0;margin:0 0 18px;border:1px solid #dfe7ed;border-radius:10px;background:white;overflow:hidden}
.visits-page .metric{border:0;border-right:1px solid #e7edf1;border-radius:0;padding:13px 18px;min-width:0;background:white}
.visits-page .metric:last-child{border-right:0}.visits-page .metric:first-child{background:#edf7f4}.visits-page .metric strong{font-size:25px;line-height:1.2;margin:6px 0;color:#193e45;font-variant-numeric:tabular-nums}.visits-page .metric small{font-size:11px;line-height:1.4;display:block}.visits-page .metric .muted{font-size:12px}
.visits-page .customer-list{padding:0;border-radius:10px;overflow:hidden;border-color:#dfe7ed}
.list-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:15px 18px;border-bottom:1px solid #e7edf1}.list-heading h2{font-size:15px;margin:0}.list-heading span{font-size:12px;color:#82909a}
.visits-page th{padding:11px 14px;background:#f7f9fb;color:#647786;font-size:12px}.visits-page td{padding:12px 14px;font-size:13px;vertical-align:middle}.visits-page tbody tr:hover{background:#fafcfb}.visits-page td .muted{font-size:11px;line-height:1.6}.visits-page td button{padding:4px 8px;font-size:12px;border-color:#e0e8ed;border-radius:6px;white-space:nowrap}.visits-page [data-visit]{background:#edf6f3;border-color:#d5e9e1;color:#176e5d}.visits-page .badge{font-size:11px;padding:2px 8px}.visits-page .repeat-notice{font-size:11px;padding:2px 5px}
@media(max-width:1100px){.visits-page{padding:20px}.visits-page .metric{padding:12px}.visits-page .metric strong{font-size:22px}.list-heading span{display:none}}
@media(max-width:760px){.visits-page .metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.visits-page .metric{border-bottom:1px solid #e7edf1}.visits-page .metric:first-child{grid-column:1/-1}.visits-page #new,.visits-page #walkin{margin-left:0}.visits-page{padding:14px}}

.cost-filter-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.cost-filter-grid label{min-width:0;font-size:12px;color:#8197a4}.cost-filter-grid input,.cost-filter-grid select{width:100%;min-width:0;box-sizing:border-box;margin-top:5px}.cost-filter-reset{display:flex;gap:8px;align-items:end}.cost-filter-reset button{flex:1;min-width:0;font-size:12px;padding:8px}.cost-total{display:flex;align-items:center;justify-content:space-between;padding:8px 10px 20px;color:#8298a6;font-size:13px}.cost-total strong{display:block;font-size:28px;color:#176e8a;margin-top:6px}.cost-group-tabs{display:flex;gap:8px}.cost-group-tabs button{flex:1}.cost-caption{font-size:12px}.cost-groups .cost-group{padding:0 16px;margin-bottom:10px}.cost-group-head{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;padding:18px 0;border:0;border-radius:0;background:transparent;color:#34566a;text-align:left}.cost-group-head small{display:block;font-size:12px;color:#8a9da8;margin-top:5px;font-weight:400}.cost-group-head strong{color:#177f9e;white-space:nowrap}.cost-group-head strong span{margin-left:10px;color:#8aaab8}.cost-record{border-top:1px solid #eaf0f4;padding:14px 0;font-size:13px}.cost-record p{margin:7px 0;overflow-wrap:anywhere}.cost-more{width:100%;margin-bottom:12px}.trend-period{display:flex;gap:7px;margin:8px 0}.trend-period button{background:#f1f6f8;color:#7d919e;border-color:transparent;font-size:12px;padding:6px 12px}.trend-period button.selected{color:#087fa7;background:#e5f3f8;border-color:#c6e3ee}.trend-range{font-size:12px;margin:8px 0 14px}@media(max-width:600px){.cost-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.cost-group-head{font-size:14px}.cost-total strong{font-size:25px}}
.ad-sync-page{max-width:1260px;margin:0 auto}.ad-sync-page .panel{padding:18px}.ad-query-panel .toolbar{display:grid;grid-template-columns:1fr 1fr auto auto;margin:0;align-items:end}.ad-query-panel label{display:grid;gap:6px;color:#607889;font-size:12px}.ad-query-panel input{width:100%}.ad-metrics{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin:18px 0}.ad-metrics>div{background:#f4f9fb;border:1px solid #e1edf2;border-radius:8px;padding:10px}.ad-metrics small{display:block;color:#718697;font-size:12px}.ad-metrics b{display:block;margin-top:4px;color:#22556c;font-size:17px}.ad-metrics-compact{grid-template-columns:repeat(5,minmax(90px,1fr));margin:12px 0}.ad-metrics-compact>div{padding:8px}.ad-metrics-compact b{font-size:15px}@media(max-width:760px){.ad-query-panel .toolbar,.ad-metrics{grid-template-columns:repeat(2,1fr)}.ad-metrics>div:last-child{grid-column:span 2}}

.hospital-coverage{border:1px solid #dce7ee;border-radius:8px;padding:14px;margin:16px 0}.hospital-coverage .hospital-coverage-option{display:inline-flex;align-items:center;gap:7px;margin:5px 20px 5px 0}.hospital-coverage-option input{width:auto}
.performance-heading{display:flex;align-items:center;justify-content:space-between;gap:16px}.performance-heading h2{margin:0}.performance-heading p{margin:8px 0}.performance-tabs{margin:20px 0;padding-bottom:16px;border-bottom:1px solid #e7edf2}.performance-controls form{align-items:end;gap:12px}.performance-controls label{display:flex;flex-direction:column;gap:7px;font-size:12px;color:#657d8b}.performance-controls input,.performance-controls select{min-width:140px}.performance-panel .table-wrap{max-height:65vh;margin-top:18px}.performance-panel th{position:sticky;top:0;z-index:1;background:#f3f8fb;white-space:nowrap}.performance-panel td{white-space:nowrap;padding:15px 16px}.performance-panel tr:nth-child(even){background:#fafcfd}.performance-panel .performance-money{text-align:right;font-variant-numeric:tabular-nums;color:#226a80}.performance-pagination{margin:18px 0}.performance-note{border-top:1px solid #e7edf2;padding-top:14px}.performance-note summary{cursor:pointer;color:#708999}

.reschedule-original{margin:20px 0 0}.reschedule-original dt{color:#78909d;font-size:12px;margin-top:14px}.reschedule-original dd{margin:6px 0;white-space:pre-wrap;overflow-wrap:anywhere}.reschedule-new textarea{min-height:100px}

.city-date-pager{display:inline-flex;align-items:center;gap:6px;margin-right:16px}.city-date-pager button{padding:3px 10px;min-height:30px}.city-date-pager input{width:140px;min-height:30px;padding:3px 6px}